Privacy Policy
Your Privacy Matters - Our Commitment to Protecting Your Information
At Wellness in life, we honour your trust by protecting your personal information with the same care and respect we bring to our wellness guidance. This policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our digital wellness products.
Last updated: 19th of January 2026
Information we collect
When you visit our website:
- Basic website analytics through cookies (pages visited, time spent, general location)
- IP address and browser information for security and functionality
- Shopping cart preferences and website interaction data
When you make a purchase:
- Name, email address, and billing information necessary for order processing
- Download preference and product access information
- Payment processing data (handled securely through our payment providers)
When you join our community:
- Email address for wellness guidance, product updates, and communications
- Communication preferences and interests you choose to share
- Engagement with our emails and content (that resonates with your journey)
How we use your information
Order fulfillment: Your purchase information enables us to deliver your digital wellness guides or physical products, send confirmation emails, and provide customer support when needed.
Improving your experience: Website analytics help us understand how to make your browsing and purchasing experience as smooth and helpful as possible.
Wellness community communications: With your permission, we'll share valuable insights, new product announcements, and supportive content that aligns with Wellness in life, which you signed up for. You control these communications and can adjust your preferences anytime.
Legal and security: We may use your information to comply with legal obligations, prevent fraud, and protect both your security and ours.
How we protect your information
Security measures: Your personal and payment information is protected through industry-standard security protocols. We partner with trusted, secure payment processors and never store sensitive payment details on our systems.
Limited access: Only authorised team members who need access to fulfill orders or provide customer service can view your personal information.
Data storage: Your information is stored securely and only retained as long as necessary for business purposes or as required by law.
Cookies and website functionality
What are cookies: Our Shopify website uses cookies (small data files) to remember your cart items, website preferences, and provide basic analytics about how our site is used.
Your cookie choices: Most browsers allow you to control or disable cookies, though this may affect some website functionality like keeping items in your shopping cart.
Third-party cookies: We may use trusted third-party services (like Google Analytics) that place their own cookies to help us understand website performance and improve your experience.
Your email communications
What you'll receive:
- Order confirmations and download instructions
- Wellness guidance, insights, or exclusive content (if you opt-in)
- New product announcements and special offers
- Supportive content aligned with your interests
Your control: You can unsubscribe from marketing emails anytime while still receiving essential order-related communications. Your wellness journey should never feel overwhelming, including our communications.
Sharing your information
We do not sell your information: Your personal details are never sold, rented, or shared with third parties for their marketing purposes. Your privacy is not a commodity.
Service providers: We work with trusted partners (payment processors, email service providers, website hosting) who help us serve you better. These partners are bound by strict privacy agreements and can only use your information for the specific services they provide to us.
Legal requirements: We may disclose information if required by law or to protect our legal rights, but this would only occur under extraordinary circumstances.
Your privacy rights
Access and updates: You can request to see what information we have about you or ask us to update incorrect details.
Communication preferences: Control what emails you receive and how often you hear from us.
Account deletion: You may request deletion of your account and associated data, though we may need to retain some information for legal or business purposes.
Your data protection
Data protection: We respect privacy regulations and regional privacy laws that may apply to your information.
Changes to this policy
Policy updates: We may update this privacy policy to reflect new features, legal requirements, or business changes. Significant changes will be communicated to our community with appropriate notice.
Contact us about privacy
Questions or concerns: If you have any questions about this privacy policy or how we handle your information, contact us at: contact@wellnessinlife.au
We're committed to addressing your privacy concerns promptly and thoroughly.
Your trust matters: Your decision to share your information with us is an act of trust that we don't take lightly. We're committed to honouring that trust through transparent practices and respectful treatment of your privacy.
This privacy policy reflects our current practices for digital product sales and may be updated as we expand our offerings to include physical products and additional services.
Ready to begin your wellness transformation?
Explore our product pages with confidence, knowing your privacy is protected every step of the way.